Fishetarian honors a 30-day return policy. We do not process refunds or exchanges after 30 days.
To be eligible for a return, your item must be unused, in its original packaging, and in the same condition in which you purchased it.

Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept the return of gift cards, products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

    To complete your return, we require a receipt or proof of purchase.

    Please do not send your purchase back to the manufacturer.

    Partial refunds may be granted for the following: (if applicable)

    • Any item not in its original condition that is damaged or missing parts for reasons not due to our error
    • Any item that is returned more than 30 days after delivery

    REFUNDS

    Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

    If your refund is approved, a refund will be processed and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

    LATE OR MISSING REFUNDS (if applicable)

    If you haven’t received a refund, we ask that you please double-check with your bank or credit card company as it may take some time before your refund is officially posted.

    If you’ve done all of this and you still have not received your refund yet, please contact us at contact@fishetarianfishmarket.com.

    SALE ITEMS (if applicable)

    Only regular priced items may be refunded; sale items cannot be refunded.

    EXCHANGES (if applicable)

    We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at contact@fishetarianfishmarket.com and ship your item to: 599 Hwy 1, Bodega Bay, CA, 94923, United States.

    GIFTS

    If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

    If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

    SHIPPING

    To return your product, please mail it to:

    Fishetarian Fish Market
    599 Hwy 1
    Bodega Bay, CA 94923
    United States

    You are responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

    Depending on where you live, the time it takes for your exchanged product to reach you will vary.

    If you are shipping an item over $75, we recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee delivery of your returned item.